Business teams rely on Salesforce to manage customer relationships, but important work often happens elsewhere, in messaging platforms, AI assistants, and collaborative applications. Salesforce AIforce addresses this disconnect by making CRM data and business capabilities available within the interf...

Enterprise AI is moving beyond chatbots that answer questions. Businesses increasingly expect AI agents to understand customer needs, coordinate workflows, and complete tasks securely. Salesforce’s latest Agentforce innovations point toward an agentic enterprise where people and AI work togeth...