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As a Salesforce Silver Partner, CONCLO Technologies recognizes the undeniable impact that social media has on B2B marketing. Once seen as a tool primarily for B2C brands, social media has evolved into a powerful platform for B2B companies to build relationships, generate leads, and drive business gr...
Implementing Agentforce in a Salesforce environment requires careful planning and preparation to ensure a smooth deployment and optimal functionality. Here are the key prerequisites to consider:  Salesforce Service Cloud: Agentforce is an extension of Salesforce Service Cloud, so having a Service C...
Salesforce, a leading CRM platform, facilitates extensive data management and business process capabilities through its comprehensive suite of APIs. Among these, the REST API stands as a pillar for developers, offering a versatile set of resources tailored to various integration needs. Key among the...
New WhatsApp connectors have just been unveiled for Salesforce’s Service Cloud platform, the industry-leading customer relationship management (CRM) solution. As a result of the connection, clients will be able to contact businesses in a quick and easy way by using WhatsApp to interact. Around...
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The #1 CRM in the world, Salesforce, is determined to provide the best customer service possible. Salesforce aims to support a wider range of industries, including telecommunications, energy and utilities, insurance, etc. Due to this to offer solutions customized for specific industries, Salesforce ...
What is Salesforce AppExchange? | CONCLO Technologies
The Salesforce AppExchange serves as Salesforce.com’s marketplace for all things cloud computing, including cloud apps and consulting services. The Salesforce AppExchange is used by customers to access, download, and install apps. Users may find both free and paid apps on the Salesforce AppExc...
A Guide to Salesforce Implementation
The most important step after acquiring a Salesforce license is knowing how to customize and leverage it to the specific needs of the organization. A well-implemented CRM platform can deliver a great customer experience. Arguably the world’s leading CRM, Salesforce boasts an incredible customer ba...
Applications of Salesforce Genie
Salesforce Customer Data Platform has consistently innovated, winning recognition at the Connection event, then being followed by Salesforce Genie, which broadens the discussion of CDP’s goals and advantages. Genie differs from a Marketing Cloud Customer Data Platform (Formerly known as Salesf...
Benefits of Salesforce Lightning for Business
Salesforce has become the most effective, customizable, and scalable CRMs in the world. It frequently develops innovative solutions that evolve along with the demands of the market and users. This ethos of Salesforce ultimately led to the introduction of its updated platform, called “Salesforc...
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Slack is a platform for corporate communications that links users to the information they require. Slack transforms the way organizations communicate by uniting people into a single team. You will discover Expand your ties with your customers. Deals are closed more quickly. Increase group efficiency...