Other day someone was asking us, as a Salesforce Partner what is that one question that you most often face from a prospective client who is new to the Salesforce eco system. Well, that’s a pretty easy one and we wouldn’t have to think twice to answer that. The question has always been something like “Let us know why someone has to choose Salesforce when there are several other CRM platforms available at a much lesser price”?

Our CEO used to respond that it is like driving an entry level car as opposed to driving a beast of a car with a host of features. Metaphorically speaking, more features result in a rewarding customer experience which in turn scripts the organization’s success journey with an exponential growth in terms of more clients and more revenue.

Arguably the world’s leading CRM, Salesforce boasts of an incredible customer base and suite of cloud based applications that are widely used across all industries and services.

Salesforce is a company that makes cloud-based software designed to help businesses find more prospects, close more deals, and wow customers with amazing service.

Customer 360 provides you with the single source of truth that breaks down the silos within your organizations. For example it empowers your Marketing, Sales, IT, Finance, Accounting teams which hitherto had no visibility to data beyond their own, to work together from a shared view of the customer.

Run your business from your mobile: Salesforce’s mobile app lets you manage all your activities – from meetings to reports – from your Smartphone.

Salesforce cutting edge technology includes Einstein Bots that can automate your company’s frequent tasks, increasing your deflection rate and freeing up agents for more complicated requests.