C-Logistics: Smart Shipment CRM for Seamless Logistics Management

Control Your Shipments, Automate Operations, and Deliver with Confidence using C-Logistics

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Overview

C-Logistics is a powerful and flexible logistics management system designed to simplify shipment handling and streamline operations. From booking to dispatch, and pickup to final delivery, every step is optimized for speed, accuracy, and complete visibility.

Core Features

  • Shipment Booking & Carrier Management: Create shipment bookings, map carriers, and select the best rates with our smart rate selector. Manage contracts, costs, and routes seamlessly in one platform.
  • Pickup & Dispatch Automation: Schedule pickups, assign drivers and vehicles, and update tracking automatically. Manage dispatches with complete visibility into timelines and carrier handovers.
  • Real-Time Tracking & Portal: Track shipments end-to-end with live status updates. Customers can view shipment progress through a tracking portal at every stage.
  • Delivery & Proof of Delivery (POD): Assign deliveries to drivers, verify with OTP-based confirmations, and upload proof of delivery. Ensure secure, transparent, and error-free handovers every time.

Challenges

  • Booking Complexities: Manual booking processes and rate negotiations create delays and increase errors.
  • Limited Visibility: Without real-time shipment updates, both teams and customers struggle to track progress effectively.
  • Inefficient Pickup & Dispatch: Driver assignments, vehicle scheduling, and dispatch coordination often lack automation and consistency.
  • Unreliable Delivery Proof: Without secure digital confirmation methods like OTP-based validation, deliveries are prone to disputes, errors, and reduced customer trust.

Solutions

  • Smart Booking with Integrated Rates: Automate bookings, compare carrier rates instantly, and confirm shipments with the best cost and timeline options.
  • End-to-End Shipment Tracking: Provide real-time tracking updates and clear shipment timelines for customers and teams.
  • Automated Pickup & Dispatch Scheduling: Assign drivers and vehicles effortlessly, while keeping tracking and booking statuses updated automatically.
  • Digital Proof of Delivery: Use OTP-based delivery confirmation and proof-of-delivery uploads to ensure transparent, secure, and error-free handovers.

Compatibility

  • Requires
    Platform Cloud
  • Compatible With
    Sales Cloud, Service Cloud, and Platform Cloud
  • Salesforce Editions
    Professional, Enterprise, Unlimited, Developer, and Essentials

Product Preview

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Benefits

Benefits

  • Optimized Costs: Compare carrier rates instantly and choose the most cost-effective option without compromising service quality.
  • Operational Efficiency: Automate bookings, pickups, dispatch, and deliveries to minimize manual work and speed up logistics cycles.
  • Complete Tracking Visibility: Monitor all shipments in real time through the tracking portal without relying on automated alerts.
  • Risk-Free Deliveries: Ensure secure handovers with OTP-based digital confirmation and proof-of-delivery uploads, reducing disputes and errors.

Customer Testimonial

“C-Logistics helped us automate our end-to-end shipment process. From bookings to final deliveries, everything is transparent and efficient. Our customers love the real-time tracking, and our operations team finally has full control.”

5/5

It allows users to create bookings in a few clicks, automatically fetch carrier rates, and confirm shipments with optimized cost and time.

Yes. Customers can enter their shipment booking number in the tracking portal and instantly view live updates with status, date/time, and location.

The system allows instant driver and vehicle assignment, with automatic updates to tracking and booking status.

Customers can easily raise a case using our custom C-Logistics Bot in the portal. They simply select “Raise a Case,” enter a valid shipment booking number, and provide the case details. Once submitted, a case number is generated for reference, and the case is instantly recorded in the system for executives to manage efficiently.

Let C-Logistics revolutionize how you manage shipments, carriers, and deliveries.

Talk To Us

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